Reference

Terms Conditions That Cover Your Account

These Terms & Conditions set out how your jago200 account works — what you agree to when you create one, how we handle deposits through DANA, OVO, and GoPay, and what applies when you access our lobby.

Account ownership rulesDANA, OVO, GoPay wallet useWithdrawal conditionsAccount suspension termsIndonesia-eligible regions only
jago200 Terms Conditions That Cover Your Account
HOW WE HANDLE THIS

Account Security and Terms Enforcement

These Terms & Conditions are enforced consistently across all accounts. Here is how we approach the areas that matter most to you — from how account data is stored to what happens if you need to request a change or dispute a decision.

Account Data Retention

We retain account data for as long as your account remains active and for a defined period after closure, in line with applicable regulations in eligible Indonesia regions.

Wallet Verification Steps

When you link DANA, OVO, or GoPay to your account, we verify that the wallet belongs to the registered account holder. This step protects against unauthorised withdrawals and keeps your funds secure.

Requesting a Terms Change Review

If you believe a term has been applied incorrectly to your account, submit a written request via email with your account ID. We review each case and respond with a decision in writing.

Cookie and Session Handling

We use session cookies to keep your account login active during a browsing session. These are not used for third-party advertising and expire when you close your browser or log out.

TERMS CONTACT PATHS

How to Reach Us About These Terms

If a clause in these Terms & Conditions is unclear, or you believe an account action was applied incorrectly, reach out through one of the channels below. Our team can clarify how a specific term applies to your account — for example, how wallet verification works for GoPay withdrawals or what triggers an account review. Response times vary by channel; live chat is the quickest path for urgent terms queries.

Team online

Live Chat

Reach our support team directly through the live chat window in your account dashboard. This is the quickest route for urgent terms or account questions.

Email Support

Send a detailed terms query to our support email. Include your account ID and the specific clause you are asking about so we can respond precisely.

Account Help Centre

The Help Centre inside your account covers common terms questions — including wallet linking rules for DANA, OVO, and GoPay and withdrawal condition FAQs.

Common Questions About jago200 Terms

These are the questions we get asked most often about how our Terms & Conditions work in practice — from account ownership to wallet conditions and what to do if something feels wrong.

No. Your account is registered to you personally. Sharing access or credentials with another person violates these terms and may result in your account being suspended pending a review.

We notify you through your registered account when terms change. If you continue using your account after the update date, that counts as acceptance of the revised version.

Yes. All transactions through your linked DANA, OVO, or GoPay wallet are governed by these terms. Wallet ownership must match your registered account identity at all times.

Send a written dispute to our support email with your account ID and a clear description of the issue. We will review and respond in writing. Live chat can help you start the process faster.

The same terms apply across all eligible Indonesia regions, including Semarang and Makassar. Access and eligibility depend on whether your location is covered under local law and our eligible regions.

Suspension means temporary restricted access while we review an account concern. We communicate the reason and expected timeline by email to your registered address during any suspension period.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.