Reference

What the Rules Look Like on jago200

These terms set out what you agree to when you access jago200, covering account conduct, payment use through DANA, OVO and GoPay, data handling, and the jurisdictions where access is permitted under local law.

Account & Conduct RulesDANA, OVO, GoPay Payment TermsData Handling & RetentionJurisdiction & EligibilityHow to Contact Us
jago200 What the Rules Look Like on jago200
LEGAL CONTACT PATHS

How to Reach Us About These Terms

If you have a question about these legal terms — including how your data is stored, how to request changes to your account record, or how a payment dispute is handled — reach us through any of the channels below. For wallet-related legal queries involving DANA, OVO or GoPay, include your registered wallet number so we can pull the right transaction record.

Live Chat Open the chat icon from any page in your account. Our support team can clarify policy questions and point you to the right review process for your request.
Email Support Send your question or data request to our support email. Include your registered account name and the wallet type — DANA, OVO or GoPay — so we can locate your record quickly.
Account Help Centre The Help Centre inside your account dashboard covers common policy questions: wallet verification steps, data requests, account holds and how to submit a formal dispute.
HOW WE HANDLE THIS

Data, Security and Account Responsibility

We keep your account data only as long as it is needed — for active accounts that means transaction history linked to your registered wallet, login records and any correspondence with support. If you want to know exactly what we hold, raise a data request and we will send you a summary. Players in Makassar and elsewhere in Indonesia access the same account security measures: OTP login verification, wallet-matching on withdrawals, and session management that logs you out after a period of inactivity.

Account Security

Your login is protected by OTP verification tied to your registered mobile number. We do not store plaintext passwords, and we flag any login from an unrecognised device for your review.

Data Requests

You can request a copy of the personal data we hold on your account at any time. Submit the request through live chat or email, and we aim to respond within the period required by applicable law.

Cookie & Session Control

Session cookies keep you logged in as you move between the lobby, sportsbook and cashier. You control persistent cookies from your browser settings; clearing them will reset your wallet preference.

Retention & Deletion

Transaction records tied to DANA, OVO and GoPay activity are retained for the period required under financial compliance rules. Account deletion requests are reviewed individually before processing.

Common Questions About These Terms

These questions come up regularly when people review our legal terms. If yours isn't here, contact us through live chat or the Help Centre inside your account.

Access depends on your local law and the eligible regions where we operate. Check your local regulations — we do not confirm availability in regions where online gaming is restricted.

No. Each person may hold one account only. Duplicate accounts are flagged during wallet verification and may result in a hold on all associated accounts pending review.

Contact us via live chat or email with your registered account name. We will compile the data we hold — including transaction records linked to your DANA, OVO or GoPay wallet — and send it to you.

We match the receiving wallet to the one registered on your account. This step prevents funds from being sent to an unlinked wallet. It applies equally to DANA, OVO and GoPay withdrawals.

We revise the date at the top of this page whenever we make material changes. Continuing to use your account after an update means you accept the revised terms as they stand.

Open a dispute through the Help Centre in your account dashboard or email support with the transaction reference. Include your wallet type — DANA, OVO or GoPay — and the date of the transaction.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.